Legal

Privacy Policy

Last updated: May 2026

1. Information We Collect

At FIX THE VIDEO, we collect essential information to provide our premium video retouching services. This includes your name, email address, and any video assets or project briefs you provide through our platform or direct communication.

2. How We Use Your Data

Your video assets are used exclusively for editing, rotoscoping, and digital surgery purposes as requested. Your contact information is only used to communicate project updates, deliver final files, and process payments.

3. Data Protection & Security

We treat your creative assets with the highest level of confidentiality. Our workflow involves secure storage solutions (like Cloudflare R2) and industry-standard encryption to ensure your raw and rendered footage remains private. We do not sell or share your footage with third-party marketing firms.

4. Payment Information

Transactions are handled via secure third-party payment gateways. FIX THE VIDEO does not store your credit card or sensitive financial details on our servers.

5. Your Rights

You have the right to request the deletion of your project assets from our servers at any time after the final delivery. For any privacy-related inquiries, please contact our support team.